Questions about TSD Labs

TSD Labs is a team of ex-Googlers that looks after the technology small businesses depend on: your website, your Google Business Profile and your company email on Google Workspace. Every service runs on our own custom-trained intelligence, and an engineer reviews every answer.

Two things. Total Digital Foundation builds and runs your website, manages your Google Business Profile and reviews, and supports your company email, all for one monthly price. Suite Admin is Google Workspace administration for growing teams, in three tiers. We also help with moving onto Google Workspace, Gemini and Google Cloud.

Total Digital Foundation is built for service businesses, contractors and local retailers with 1 to 20 employees and no dedicated IT or marketing staff. Suite Admin is for small businesses, non-profits and growing teams that run on Google Workspace.

Your whole online presence, managed by one team for one predictable monthly invoice: a custom 5-page website with hosting, security and updates; your Google Business Profile kept accurate, with regular posts and replies to reviews; and professional email at your own domain on Google Workspace, with help for your staff when something stops working.

Google Workspace administration for teams of up to 25 users, starting with the Essentials tier: day-to-day upkeep such as adding and removing staff, license audits, sign-in protection and help when something stops working. After-hours coverage, device management and compliance reviews will follow once our team can staff them.

TSD Labs was built by ex-Googlers, engineers who know Google Workspace and Google Cloud from the inside.

Our own models, custom-trained by ex-Google engineers for Google Workspace and Google Cloud and built on open-weight models we run on our own hardware. It reads each request, finds the matching resolution and prepares the answer, so our engineers resolve issues faster and more consistently.

Both, in that order. Our intelligence prepares the answer, then an engineer reviews every answer before it reaches you. Security incidents, data loss and outages go straight to a person.

No. Your emails, files and customer details are never sent to an outside AI company, and nothing is used to train anyone else's model. Support data is stored and processed on hardware TSD Labs owns. Our security page lists exactly where your data lives.

Never. We work with the narrowest admin role a task needs, and you keep full control of your own accounts. If anyone claiming to be us asks for a password or a code, don't share it.

We quote one predictable monthly price based on what your business needs, after a free digital audit. Email sales@tsdlabs.io to get started.

We look at everything your customers see today and find what's costing you business: an outdated website, a Google listing that's missing or wrong, emails that land in spam, and how your business shows up in AI answers. Then we tell you what we'd fix. It's free and there's no obligation.

Yes. Answer engine optimization (AEO) is the work of making sure AI assistants and search engines' AI answers name your business when customers ask who to call. It's built into Total Digital Foundation. Our AEO FAQ explains more.

Yes. We set up Google Workspace for your company, move you over from another email provider, and onboard your team so they get the most out of it from day one.

Support runs 8 AM to 8 PM Eastern, Monday to Friday.

Email sales@tsdlabs.io for a free digital audit, a consultation or any question.